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Quality complaints
Business crises are most effectively solved in an atmosphere of openness, trust in your partner, confidence in their professional competence and with a cooperation approach. We want our clients to believe in the same principles.
Clearly defined complaint procedures ensure that we react quickly to the shortcomings identified by the client. We always try to understand their needs and expectations, and, using our knowledge and experience, analyse the situation as soon as possible, correct any possible error or provide an appropriate explanation.
We appreciate all your feedback, including complaints. We declare our full commitment to finding a satisfactory solution to possible problems related to our services.